At Jarrett Builds, we want you to be completely satisfied with your purchase. If you’re not satisfied, please review our refund and return policy below.

1. Return Eligibility

You may return items within [30 days] of receiving your order if they meet the following conditions:

• Items must be unused and in their original packaging.
• Items must include all original tags and accessories.

2. Non-Returnable Items

The following items are not eligible for return:

• Customized or personalized products.
• Items marked as final sale or clearance.

3. How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact our customer service team at [email protected] to request a return authorization.
2. Pack the items securely in their original packaging.
3. Include a copy of your receipt or order confirmation.
4. Ship the items to the address provided by our customer service team.

4. Refund Process

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed to your cash on delivery transaction.

5. Exchanges

Currently, we do not offer exchanges. If you would like a different item, please return the original item and place a new order.

6. Shipping Costs

Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part (wrong item sent).

7. Contact Us

If you have any questions about our refund and return policy, please contact us at [email protected].